Our Story
Three Decades. One Family. Still Local.
Connected Technology, LLC was founded in 1996 as a family-owned IT business in Ronkonkoma — and nearly 30 years later, that hasn't changed. We've grown, but we've never outgrown the idea that IT support should feel personal.
Who We Are
Family-Owned Since Day One — And Every Day Since
Long before "managed services" was an industry buzzword, Connected Technology was a small, family-run shop helping Long Island businesses keep their technology running. Since 1996, our commitment has stayed the same: show up, know your business by name, and fix problems like they're our own.
Today we're a certified Minority & Women-Owned Business Enterprise (MWBE) serving small and medium businesses, law firms, medical practices, schools, and property managers across Long Island and NYC — but we're still the same family business that answers the phone ourselves.
- Founded in 1996, headquartered in Ronkonkoma, NY
- Privately, family-owned and operated — no outside investors, no call centers
- Certified MWBE with NYC, the Port Authority of NY & NJ, Nassau County, and Suffolk County
- 100% satisfaction guaranteed on every ConnectedCare engagement
Our Journey
Nearly 30 Years On Long Island
Connected Technology is founded
A family-owned IT business opens its doors in Ronkonkoma, NY, with a simple mission: dependable, personal technology support for local businesses.
Bringing high-speed internet into Long Island classrooms
We partnered with numerous Long Island school districts to design and install their first classroom networks — connecting students and teachers to high-speed internet for the first time.
ConnectedCare managed services take shape
As local businesses came to depend more on technology, we built ConnectedCare — flat-rate, proactive IT support designed to prevent problems, not just react to them.
Standing by clients through Hurricane Sandy
When disaster struck Long Island, our DataCare backup and disaster recovery solutions helped local businesses get back online fast — a proving ground for everything we do today.
Certified Minority & Women-Owned Business Enterprise
Connected Technology earned MWBE certification, reflecting our ownership and our commitment to diversity in the Long Island business community. We hold active MWBE certification with:
Helping clients go fully remote overnight
When COVID-19 hit, we helped our clients transition to fully remote work almost overnight. Because of how we had designed their systems, our clients were ready — and didn't skip a beat.
29+ years, still family-owned
We've added CyberCare, SecureCare, cloud services, and compliance support — but the ownership, the values, and the local team answering your calls haven't changed.
What Drives Us
The Values Behind Every Ticket
These aren't slogans on a wall — they're how a family business has operated since 1996.
Treat Clients Like Neighbors
Because many of them are. We build long-term relationships, not ticket queues.
Earn Trust Every Day
Trust isn't a tagline — it's shown up as reliability for nearly three decades.
Be Proactive, Not Reactive
We fix problems before they become downtime — that's the whole point of ConnectedCare.
Stay Independent & Local
Family-owned means decisions get made here on Long Island — not by a distant parent company.
Leadership
Meet The Family Behind Connected Technology
We're proud to put our name — and our family's reputation — behind every engagement.
Kevin Urso
Owner
Luisa Urso
Owner
Find Us
Headquartered In Ronkonkoma, NY
3285 Veterans Memorial Highway, Suite A-14
Ronkonkoma, NY 11799
Community
Work With A Team That's Invested In Long Island
Nearly 30 years of local IT experience is only part of the story — Kevin and Luisa are just as invested in this community outside the office.
Kevin Urso
A proud volunteer firefighter, Kevin brings the same readiness and reliability to his community that he brings to every client.
Luisa Urso
Luisa is an active volunteer with multiple community organizations across Long Island, giving back in the same neighborhoods we serve.
